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F.A.Qs & Policy

Indulge in our tailored spa services, offering a soothing blend of scalp massage and relaxation.
Whether dealing with dryness, oiliness, oxidation sebum, redness, or clogged pores, our
treatments ensure a tranquil and rejuvenating experience, promoting overall scalp health.

F.A.Qs

Cancellation Policy

  1. Notice Period:
    • Kindly provide at least 24 hours’ notice for appointment changes or cancellations.
  2. Late Cancellations/No-Shows:
    • Appointments canceled within 24 hours or no-shows may incur a cancellation fee.
  3. Cancellation Fee:
    • A fee equivalent to 40%  will be charged for late cancellations or no-shows.
  4. Rescheduling:
    • To avoid the fee, please notify us at least 24 hours in advance if you need to reschedule.
  5. Exceptions:
    • Contact us ASAP for emergencies; we’ll assess on a case-by-case basis.
  6. Confirmation/Reminders:
    • Receive appointment confirmations and reminders via Email, Phone or SMS.
  7. Refunds:
    • Cancellation fees are non-refundable. Refunds for prepaid services are at our discretion.

    We appreciate your cooperation. Contact us for any questions