M kami

F.A.Qs & Policy

Indulge in our tailored spa services, offering a soothing blend of scalp massage and relaxation.
Whether dealing with dryness, oiliness, oxidation sebum, redness, or clogged pores, our
treatments ensure a tranquil and rejuvenating experience, promoting overall scalp health.

F.A.Qs

What is a head spa, and what does it involve?

A head spa is a holistic scalp treatment involving deep cleansing, massage, and conditioning for
overall well-being.

Is the head spa suitable for all hair types?

Yes, it caters to various hair textures, and our specialists customize it for your specific needs.

Can pregnant women undergo a head spa?

Adjustments may be made, but consult with a healthcare provider before scheduling during
pregnancy.

Any age restrictions for head spa treatments?

Generally safe for all ages; clients under 18 need a guardian present.

How long does a head spa session last?

Typically 70-90 minutes for cleansing, massage, and conditioning

What should I wear during a head spa session?

Comfortable clothing allowing easy scalp and neck access; remove jewelry.

Any post-treatment recommendations?

Avoid direct sunlight, stay hydrated for maximum benefits.

Does M KAMI Japanese Head Spa accept group bookings?

Certainly! “Yes, we welcome group bookings at M KAMI Japanese Head Spa. With four available
rooms, we ensure a relaxing and enjoyable experience for your spa day or special event. Contact
us to inquire about group reservations for a rejuvenating experience.

What are the contraindications for a head spa?

May include open wounds, recent hair treatments, severe sunburn, allergies, head lice, recent
injuries/surgeries, chronic scalp conditions, and pregnancy without consulting a healthcare
provider.

How often should I schedule head spa sessions?

Frequency varies; some prefer monthly maintenance, others a personalized schedule

Are head spa treatments open to male customers?"

Certainly! “Yes, head spa treatments are open to everyone, including males! Whether you’re looking
for stress relief or scalp health, our services cater to all genders for a relaxing experience.” Males are
more than welcome to experience the benefits of a head spa treatment at M KAMI Japanese Head Spa

Cancellation Policy

  1. Notice Period:
    • Kindly provide at least 24 hours’ notice for appointment changes or cancellations.
  2. Late Cancellations/No-Shows:
    • Appointments canceled within 24 hours or no-shows may incur a cancellation fee.
  3. Cancellation Fee:
    • A fee equivalent to 40%  will be charged for late cancellations or no-shows.
  4. Rescheduling:
    • To avoid the fee, please notify us at least 24 hours in advance if you need to reschedule.
  5. Exceptions:
    • Contact us ASAP for emergencies; we’ll assess on a case-by-case basis.
  6. Confirmation/Reminders:
    • Receive appointment confirmations and reminders via Email, Phone or SMS.
  7. Refunds:
    • Cancellation fees are non-refundable. Refunds for prepaid services are at our discretion.

    We appreciate your cooperation. Contact us for any questions